Privacy & Cookie Policy

1. Data Protection & Malpractice Policy

EasyVisa is committed to protecting personal data, including sensitive information such as criminal convictions and professional conduct data, in accordance with applicable data protection laws and industry best practices. EasyVisa processes such sensitive personal data only where it is strictly necessary and legally permitted, and based on a valid legal basis, which may include explicit consent from the individual, compliance with legal obligations, or other lawful grounds as required by applicable laws.

Depending on the nature of the service provided, EasyVisa may act as a data controller or a data processor. In all cases, EasyVisa ensures that personal data is handled in accordance with applicable legal and regulatory requirements.

All personal data is processed in a lawful, fair, and transparent manner. Individuals are informed about how their data is collected, used, and shared through clear and accessible privacy notices. Personal data is collected solely for specific, explicit, and legitimate purposes, such as identity verification, background checks, eligibility assessments, and document authentication. Such data will not be used for purposes that are incompatible with the original purpose without appropriate notice and, where required, explicit consent.

EasyVisa applies the principle of data minimization, ensuring that only personal data that is necessary and relevant for the intended purpose is collected and processed.

Reasonable steps are taken to ensure that personal data is accurate, complete, and kept up to date. Inaccurate or outdated information is corrected or deleted without undue delay where appropriate. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required to comply with legal and regulatory obligations. After this period, data is securely deleted or anonymized.

EasyVisa implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or loss. These measures may include access controls, data encryption, and restricted handling of sensitive information. Personal data may be shared with authorized third parties, including regulatory authorities, employers, or service providers, strictly for legitimate and lawful purposes such as verification, compliance, or service delivery, and only where appropriate safeguards are in place.

Individuals have the right, subject to applicable laws, to access their personal data, request corrections, withdraw consent (where applicable), and request deletion or restriction of processing. In the event of a data breach that poses a risk to individuals, EasyVisa will take appropriate steps to investigate, mitigate, and notify affected individuals and relevant authorities as required by law.

Where personal data is transferred or stored outside of the individual's jurisdiction, EasyVisa ensures that appropriate safeguards are in place to protect such data in accordance with applicable legal requirements. EasyVisa maintains accountability for its data processing activities and takes reasonable steps to ensure ongoing compliance through internal policies, procedures, and oversight by designated personnel responsible for data protection. This policy is reviewed periodically and may be updated to reflect changes in legal, regulatory, or operational requirements.

2. Cookie Policy

EasyVisa uses cookies and similar technologies to enhance user experience, personalize content and advertisements, enable social media features, and analyze website traffic. Cookies are small text files stored on a user's device that help improve website functionality, performance, and usability.

2.1 Types of Cookies We Use

EasyVisa uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the website to function properly and cannot be disabled.
• Preference Cookies: These cookies allow the website to remember user choices such as language or region.
• Statistical (Analytics) Cookies: These cookies help us understand how users interact with the website by collecting and reporting information anonymously (e.g., via tools such as Google Analytics).
• Marketing Cookies: These cookies may be used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

2.2 Third-Party Cookies

Some cookies may be placed by trusted third-party service providers, including analytics and advertising partners (such as Google or social media platforms). These third parties may process data according to their own privacy policies. EasyVisa does not control third-party cookies and encourages users to review the privacy policies of these providers.

2.3 User Consent

Except for strictly necessary cookies, EasyVisa only uses cookies after obtaining the user's explicit and informed consent through a cookie banner or consent management tool. Users have the option to:

• Accept all cookies
• Reject non-essential cookies
• Customize their cookie preferences

2.4 Managing and Withdrawing Consent

Users may manage, change, or withdraw their consent at any time through the cookie settings tool available on the EasyVisa website. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

2.5 Cookie Duration (Retention Period)

Cookies may be stored for different periods depending on their purpose:

• Session Cookies: Deleted when the browser is closed.
• Persistent Cookies: Remain on the device for a defined period or until manually deleted.

Specific durations may vary depending on the cookie provider.

2.6 Data Protection and Security

EasyVisa takes appropriate technical and organizational measures to protect data collected through cookies and ensures that such data is used only for specified and legitimate purposes. EasyVisa aims to comply with applicable privacy and data protection laws, including Canadian privacy standards and, where applicable, international regulations such as the GDPR.

2.7 International Data Transfers

In some cases, data collected through cookies may be processed or stored outside of the user's country of residence (e.g., by third-party service providers). Where applicable, appropriate safeguards are implemented to protect user data.

3. Privacy & Equal Opportunities

EasyVisa supports the principle of equal opportunities for all applicants, employees, and individuals engaged with the company, including contractors, consultants, and partners, in accordance with applicable laws and regulations. This policy is intended as a general guideline only and does not form part of any employment contract or create legally binding obligations. It applies to various stages of engagement, including recruitment, employment, training, promotion, and termination, and may be amended, modified, or withdrawn at any time at the company's discretion, subject to applicable laws.

EasyVisa seeks, where reasonably practicable, to promote a workplace environment that is respectful, inclusive, and free from unlawful discrimination, harassment, or unfair treatment. The company endeavors to apply fair and consistent practices in line with applicable legal standards, while recognizing that outcomes may vary depending on specific circumstances, business needs, and legal requirements.

Unlawful discrimination, including direct and indirect discrimination, harassment, victimisation, and disability-related discrimination, is addressed in accordance with applicable laws. This policy applies within the workplace and during work-related activities. While EasyVisa encourages adherence to similar principles in its interactions with clients, partners, and third parties, the company does not control and accepts no responsibility or liability for the independent acts, omissions, or policies of such external parties.

Decisions relating to recruitment, selection, training, promotion, and related matters may take into account a range of factors, including but not limited to merit, qualifications, experience, operational requirements, and legitimate business considerations, in accordance with applicable laws. Nothing in this policy guarantees any particular outcome, employment decision, or advancement opportunity.

EasyVisa will consider requests for accommodation in accordance with applicable legal requirements and will assess such requests on a case-by-case basis, taking into account relevant factors including reasonableness, feasibility, operational impact, and legal obligations.

Any concerns or complaints may be raised through appropriate internal channels. EasyVisa will review such matters in accordance with its internal procedures and applicable laws. While the company will take reasonable steps to handle information with discretion, confidentiality cannot be guaranteed in all circumstances. The company does not tolerate retaliation where prohibited by applicable law; however, any employment or business decisions made for legitimate, non-retaliatory reasons shall not constitute retaliation.

Any breach of this policy may result in action deemed appropriate by the company, having regard to the circumstances, internal procedures, and applicable laws. EasyVisa reserves the right to interpret, apply, or depart from this policy where reasonably necessary and permitted by law.

This policy shall be governed by and interpreted in accordance with the applicable laws of the relevant jurisdiction in which EasyVisa operates.